A Weird Soul - Latest Comments in Citi NRI Vs ICICI NRI Bank Account

Re: Citi NRI Vs ICICI NRI Bank Account

sanjya — Wed, 04 Nov 2009 14:29:45 -0000

Thanks for sharing your experience Gaurav, we are facing the similar kind of issues with ICICI.
The service is pathetic and they ignore your service request all the time.

Re: Citi NRI Vs ICICI NRI Bank Account

Name — Fri, 28 Aug 2009 16:01:28 -0000

ICICI wrote a letter to me that all my documentation was destroyed in the Mumbai fire (that was years ago) and that they wanted me to send all my paper work again. I refused to do it. Don't think anyone has heard of a Business Resumption Plan at ICICI Bank. How can I trust a bank to keep my money safe if they can't even keep my paperwork safe.

Re: Citi NRI Vs ICICI NRI Bank Account

Sanjeev — Wed, 26 Aug 2009 08:23:30 -0000

I agree, I have an account and now I want to add my wife's name. I submitted the forms in India in Mid July. It is not done yet and there are extremely clever excuses to justify that.

Re: Citi NRI Vs ICICI NRI Bank Account

Anonymous — Fri, 14 Aug 2009 17:26:22 -0000

nobody has anything good to say about any bank?

Re: Citi NRI Vs ICICI NRI Bank Account

Mona — Tue, 28 Jul 2009 14:12:23 -0000

Thanks for putting it together gaurav. I have exact same experiences witH ICICI and Citi. I stil cannot login to my ICICI a/c after being an NRI member for 8 years! Citi has drawbacks too, they dont give competitive rates on deposit a/c's but their customer service is better. Too bad ICICI is spending more money on advertising with Shahrukh Khan than givng good customer banking experience.

Re: Citi NRI Vs ICICI NRI Bank Account

nalluris — Wed, 15 Jul 2009 21:58:55 -0000

Hi Gaurav,

Good one. No matter India Bank or Overseas bank, all we need is good security, customer service and flexibility.

Re: Citi NRI Vs ICICI NRI Bank Account

G Singh — Wed, 08 Jul 2009 06:42:39 -0000

hey Gaurav,This is gyan,I read your experience.Being a customer you r making some wrong effects on NRI who is reading your views.ok IT can be happen some times when these things happen with some people.But dont create wrong effect with indian bank.Now this is the main reason why indian banks not belieiving on the customers because of frauds and cheetings done by the people.What happen in USA Banks get Fail but in India it can not happen any time.Banks in INdia dont allow open accounts without any proper Know your customer norms.It is hard to believe that some one will not make any fraud or cheet with banks because in INDIA they Have a great value of their names and quick services.

Re: Citi NRI Vs ICICI NRI Bank Account

Ajai — Tue, 07 Jul 2009 23:22:15 -0000

Hi Gaurav, Thanks for putting your review here . I was actually confused with Citibank VS ICICI . This solved my issue . Thanks a lot . Even I spoke to both bank's customer executive and ICICI seems to be too strict , They told they work only up to 4PM in India so its not possible them to call after that and we need to adjust to their timings and they wont work saturday and sunday
~ajai

Re: Citi NRI Vs ICICI NRI Bank Account

Manjeet — Mon, 06 Jul 2009 15:03:27 -0000

Go Gaurav!

Well written experience with ICICI. Reading your experience I thought it was me to whom it had happened. My login account never worked. I finally gave up. I have withdrawn most of my funds from my account. A hundred or so rupees are left, and I am not going to bother with it.

I also feel that ICICI is NO-CUSTOMER SERVICE BANK.

Manjeet

Re: Citi NRI Vs ICICI NRI Bank Account

DILIP KUMAR SINGH — Fri, 03 Jul 2009 12:14:50 -0000

hi im dilip. i am open nri accountin icici bank. i do job in saudi arabia.

Re: Citi NRI Vs ICICI NRI Bank Account

Amar — Sat, 27 Jun 2009 16:16:56 -0000

he he he... after having my accout with Citibank for 2 years I just closed it because they have an attitude. I lost my ATM password and tehy wanted me to go to any of the branch and then it will be sent to my desgnated address and it may take 8-14 days (in India trip who can wait so long and has an address to stay for so long).

Finally went to branch and tried to withdraw money and everytime teller found some mistakes on withdrawal slip which can't be overwritten (even with a signature) I wrote 3 slips and when she asked me to write 4th I walked away without withdrawal. Called customer support and they are all kids don't know ABC of banking and need help for each and ever question. Tired man!!!

Re: Citi NRI Vs ICICI NRI Bank Account

Pradipta — Mon, 22 Jun 2009 10:19:01 -0000

Thanks a lot for sharing your experience - this is very helpful.

Re: Citi NRI Vs ICICI NRI Bank Account

Venkat — Mon, 15 Jun 2009 13:36:51 -0000

I had similae experience with ICICI bank. I also had Citibank, no complains with it.

Re: Citi NRI Vs ICICI NRI Bank Account

mohammed ismail — Sun, 14 Jun 2009 15:04:07 -0000

hello sir my name is mohammed ismail i live in saudi arabia i want to open nri account in icici bank so please guide me thank you

Re: Citi NRI Vs ICICI NRI Bank Account

Savin — Thu, 05 Mar 2009 18:47:52 -0000

If you ve a icicbank and ur a NRI than good luck with that I really blame the management and those people making god damm policies .

Re: Citi NRI Vs ICICI NRI Bank Account

Pallavi Madhok — Tue, 03 Mar 2009 03:06:39 -0000

Hi Gaurav

Welcome to Citibank.. and I hope you are enjoying the services of your Citibank Rupee Checking Account.

I am the product manager of RCA & sit out of Mumbai India. I was delighted to read about the positive account opening experience you had with Citibank.

Can you please share your please email your contact details on my office id with ; as I have 400 plus Gaurav's on my database & therefore dont know which one of them is you.

I was hoping to call you & identify further areas of service improvements

Regards

Re: Citi NRI Vs ICICI NRI Bank Account

kumar — Mon, 02 Mar 2009 02:48:49 -0000

you provided useful information, Thanks for that

I had same problem with the customer service people, I hate to talk to ICICI NRI customer services.

Re: Citi NRI Vs ICICI NRI Bank Account

Victim — Mon, 23 Feb 2009 17:59:06 -0000

My experience is also HORRIBLE WITH ICICI BANK. I have not been able to see my statements of NRI/NRE accounts even after years.
Not only this, these people even provided my bank details to some one else. I can trust that person because they provided me too with information, which I wasn't entitled to.
In addition to all these problems, they train their CSRs to speak so much, ufffff. I really get tired of hearing their HOWEVER and extra long sentences and those even irrelevant.
It really SUCKS. I have now decided not to use this anymore for any purpose.
I would never ever advise anyone to go for ICICI Bank.
This is MY PERESONAL VIEW.

Re: Citi NRI Vs ICICI NRI Bank Account

ANAND — Sun, 08 Feb 2009 15:58:49 -0000

I also have faced similar problems with ICICI, IT SUCKS !!!

CITI BANK IS MUCH BETTER THAN ANY BANK IN INDIA.

Re: Citi NRI Vs ICICI NRI Bank Account

Nilesh Trivedi — Tue, 03 Feb 2009 18:58:47 -0000

I also have account with ICICI bank and Citi bank. ICICI Bank really sucks

1. you call ICICI toll free number of USA, and most of the time they won't be able to resolve your queries, so you need to call their NRI Banking centre at Hyderabad at your own cost.

2. If you want to wire transfer money to account X call ICCI. You need to wire transfer money to accont Y call ICICI.

3. Whenver you want to add a payee (for wire transfer) in your ICICI bank account, you need to tell them many things including passport number ( who remembers their passport number ?).

4. You need to keep ICICI Bank debit card handy, because it asks many other verification question if you want to transact ( move money) in your ICICI Bank account.

5. Want to add a mandate holder or any other changes, you need to submit all the documents again ( it is like opening an account with them again), you need to give passport copy, utility bill .. and every damn thing should be notarized and sent to India.

6. ICICI Bank says that when you add a payee they will send a SMS text to your USA cell phone number but that never happens, you must call ICICI Bank.

Citibank is much better, their forms are easy to fill out, and it is as good as having a bank account with Wells Fargo, Bank of America, Wachovia, Chase. Just few clicks and you are done. ICICI bank really sucks stay away from it at all cost.

Re: Citi NRI Vs ICICI NRI Bank Account

neelakandan murali — Wed, 28 Jan 2009 02:31:41 -0000

I received login and trans.password for my internet banking on my NRI account No.621501075011. My user id. MURALIA2. But I not able to connect despite several attempts. Kindly send me new password immediately. My email. murlin@omantel.net.om.
N.Murali, P.O.box 127, postal code 133, Al Kuwair, OMAN.

Re: Citi NRI Vs ICICI NRI Bank Account

SANTHOSH — Mon, 19 Jan 2009 23:42:41 -0000

in my view citibank provides very good service .u can withdraw ur money in india without any charge from any atm. and their dd delivery system is very good service that u can send ur money to any place without any postal charges and without any confusion and they re sending sms ur account details.CITIBANK IS THE BEST BANK WITH BEST SERVICES

Re: Citi NRI Vs ICICI NRI Bank Account

jigar — Thu, 15 Jan 2009 11:25:35 -0000

i have similar experiance with ICICI. last two years, i still can't use my money here or acess online account after many visits and headache.
icici sucks

Re: Citi NRI Vs ICICI NRI Bank Account

ICICI account opening saga — Fri, 09 Jan 2009 12:40:54 -0000

I am experiencing the same saga right now. I have an NRE account with ICICI bank and for the last 3 months I have been trying to open an NRO account. So far, no luck. The customer service at NRI Mumbai desk do not seem to know much and upper level management is still stuck in 1940 mentality. I have rapidly expanded their business but they have not kept up the pace on the customer service side of operations. I sent out fresh set of documents (4th time) and hoping all the issues gets sorted out. Frankly, ICICI bank seriously need to streamline their NRI service portfolio and related paper requirements.

Re: Citi NRI Vs ICICI NRI Bank Account

shakthi — Sat, 03 Jan 2009 03:56:38 -0000

hai sir,
i have a icici bank account number... i wnt the address through the account number.pls help me.
shakthi.